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Customer Testimonials

Wow - I have just had the most amazing experience!

Having spent a while browsing your website looking to buy a Trickle Charger I stumbled across the "if you're not sure, ring for advice" button...so I did.

Not only was I greeted by a cheery voice rather than the automated "press 1" monotony but your advisor, Sarah, was extremely knowledgeable and did not blind me with technical detail - she understood exactly what I needed, gave me a choice of product recommendations with different benefits and then allowed me to make my decision without any pressure or hard-sell - the whole experience was simple and fun! You may not be aware but this week is actually National Customer Service Week. In recognition of this I've borrowed one of the certificates my employers are using to celebrate excellent customer service - I'd really appreciate it if you would award it to Sarah on my behalf! She put a smile on my face and left me on a high for the rest of the day - and she should be held as a role model.

I truly appreciated her help and advice - many thanks and Congratulations!!

Martyn S - October 2011

Great choice & one stop shop for all my car detailing kit needs.

J.O'Keefe - October 2011

Great to be able to get these products from UF, as just can't get them in shops or at the bulk buy prices. Many thanks.

Steve C. - October 2011

One of the products I wanted was out of stock but an alternative was offered. Everything turned up in good condition and performed better than I could have ever thought!

David F. - October 2011

The Ultimate Finish probably is the only place I will go to to get cleaning things now because it's easy and they have everything I'd ever need... Just wish I could afford to pay them to do it for me ;)

D.French - October 2011

Wide range of top quality car care products, reasonable prices and easy to find exactly what is needed.

Stan I. - October 2011

No problems at all. Very helpful staff. My e-mails were answered promptly and efficiently. Overall very satisfied with Ultimate Finish.

K.Burge - October 2011

Brilliant website, very simple to use with all products, details and prices all clearly displayed. I recommend this site to all my friends that use simular products.

Steve C. - September 2011

The customer service I received was excellent, the operator apologised for the delay and would check on what the problem was and call me back in 5 mins, which he did. The problem was one of the items ordered was damaged with no-other in stock. An alternative product was offered at no extra charge, I was advised I would receive the order the next day. As promised on the phone order received the next day. Would definitely recommend to friends and family.

Melanie M. - September 2011

Very satisfied with the service and the information given about the products.

Bob R. - September 2011

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