Delivery Information (We Ship Worldwide to 80 Countries !)

Christmas Delivery Dates & Holiday Opening Times 2019

Track your order using the links below. Please use the consignment number and carrier information contained within your confirmation of dispatch email.

Delivery Areas & Options

All orders received by 5PM Monday to Friday (exc. Bank Holidays), where EXPRESS or EXPRESS AM delivery have been selected are (subject to available stock) shipped same day.

Delivery charges are based upon product weights including any packaging and destination. These charges can be selected and viewed at any time within the View Basket page.

The method and speed of shipment is dependent upon the delivery option selected and the delivery location as shown below:-

England, Scotland & Wales

• FREE Delivery - Orders will typically arrive within 3-5 working days.
  Click here for free delivery information.
• STANDARD Delivery - Orders will typically arrive within 2-3 working days.
• EXPRESS NEXT DAY (DPD Predict) - All orders placed before 5PM are sent by DPD for delivery next working day with a one hour delivery time-slot notified by SMS text message and email.
• EXPRESS NEXT DAY AM (DPD Predict) - All orders placed before 5PM are sent by DPD for delivery next working day before 12:00 with a one hour delivery time-slot notified by SMS text message and email.
• SATURDAY - Orders received before Friday 5PM, are sent by DPD Predict (or Royal Mail Saturday if under 4kgs) for delivery Saturday.

Next Day not available in postcodes: AB31-AB38, AB40-AB56, HS1-HS9,IM1-IM9, IV12, IV1-IV10, IV30-IV32, IV36, IV40, IV52, IV54, IV63, KA27-KA28, KW1-KW3, KW5-KW17, PA20-PA49, PA60-PA78, PH30-PH41, PH49-PH50, PH5-PH26 ZE1-ZE3

DPD Predict is an industry-changing innovation providing unparalleled levels of information:

• Displays the location of the driver in relation to the delivery address.
• Shows the position of your delivery in the driver's overall delivery queue.
• Tells you when the driver is just 15 minutes away.
• Provides an option to reschedule delivery or have the goods delivered to a neighbour.

Northern Ireland*

• FREE Delivery - Orders will typically arrive within 3-5 working days.
  Click here for free delivery information
• STANDARD Delivery - Orders will typically arrive within 2-3 working days.
• EXPRESS Delivery - Orders placed before 5PM are sent by UK Mail (or Royal Mail 24 Tracked if under 4kgs) for delivery the next working day* between 7:30am and 5:30pm. (excluding Saturdays & Bank Holidays)

*Next Day not available in postcodes: BT72-75, BT78-79, BT81-82, BT92-94

Highlands of Scotland

• STANDARD Delivery - Orders will typically arrive within 2-3 working days.
• EXPRESS Delivery - Orders up to 4 kgs placed before 5PM are sent by Royal Mail 24 Tracked for delivery the next working day* between 7:30am and 5:30pm. (excluding Saturdays & Bank Holidays)

Postcodes: AB31-AB38, AB40-AB56, IV1, IV10-IV19, IV2, IV20-IV28, IV3, IV30-IV32, IV36, IV4, IV40, IV5, IV52-IV54, IV6, IV63, IV7-IV9, KW1, KW10-KW14, KW2-KW3, KW5-KW9, PA21-PA24, PA26-PA38, PH10, PH26-PH39, PH4, PH40-PH41, PH49, PH5, PH50,PH6, PH7, PH8, PH9

Isles of Scotland, Isle of Man & Isle of Wight

• STANDARD Delivery - Orders will typically arrive within 2-3 working days.

Postcodes: HS, IM1-IM9, IV, KA27-KA28, KW, PA20-PA49, PA60-PA78, PO30-PO41, ZE

Republic of Ireland

• European Standard By Road - Orders are sent via DHL Road service and will typically arrive within 2–3 working days.
• European Express By Air - Orders are sent via UPS Express Air Service and will typically arrive next working day.

Channel Islands (Jersey & Guernsey)

Orders to the Channel Islands are VAT free.

• European Standard By Road - Orders are sent via DHL Road service and will typically arrive within 2–3 working days.
• European Express By Air -Orders are sent via UPS Express Air Service and will typically arrive next working day.

Rest of Europe

• European Standard By Road - Orders are sent via DHL Road service and will typically arrive within 3–4 working days.
• European Express By Air - Orders are sent via UPS Express Air Service and will typically arrive within 1–2 working days.

Rest of World

• Express By Air (ROW) - Orders are sent via UPS Express Air Service and subject to Customs clearance will typically be delivered within 3-5 working days.

Important customs information for shipments to India can be found here

General delivery policies can be found here