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Privacy Policy - Updated May 2018

Three60 Limited t/a Ultimate Finish ("We" "Our") considers the protection of your ("You") privacy to be of utmost importance. We maintain strict customer information privacy policies and use state of the art technologies to safeguard customer information and communications from unauthorised intrusions and access. As a leading retailer of car care products, we recognise and understand that the growth of online services, including internet eCommerce services, has created additional privacy concerns, particularly around identify theft. This policy explains how we may collect information about you and then how we use it. It also gives certain assurances on things that we will and what we will not do.

1. Collection of information:

We may collect personal information about you when -

  • you buy a product or service from us
  • you contact us with an enquiry or in response to a communication from us

We may take this information from you in a number of ways:

  • Internet & email
  • Telephone (both fixed and mobile)
  • Fax

2. Use of information:

Information you provide or we hold about you may be used by us and/or our agents to:

  • identify and respond to you when you make direct enquiries or requests to us
  • administer any accounts, services and products provided by us
  • undertake marketing & customer analysis
  • help prevent and detect fraud or loss
  • contact you about other services and products offered by us, and selected partners (provided you have given prior consent)

3. Disclosure of information:

3.1. We may disclose information we hold about you to third parties for the purpose of providing services you have requested, as part of the process of sale, or where legitimately requested for legal or regulatory purposes, as part of legal proceedings or prospective legal proceedings.

3.2. We will not sell, rent or share your personal information, with or to any third parties.

4. Monitoring:

We may monitor and record calls made to us for the purposes of quality assurance, legal, regulatory and training.

5. Protection of information:

We maintain strict security measures in order to protect personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorised access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

6. Links to 3rd Party Web Sites:

Our websites may contain links to other recognised and respected organisations websites. We are not responsible for the privacy practices of these sites. This privacy policy applies solely to information collected on the UF websites.

7. Cookies:

The UF website may make use of cookies (cookies are small pieces of information that are sent from our website to the cookie file of the browser on your computer's hard disc).

We sometimes use cookies for several reasons:

a) To allow you to carry information across pages of our website and avoid having to re-enter information when you return to the site. This will help simplify the logging on procedure for previously registered users.

b) To monitor our website traffic and analyse how our website works. This will allow us to make changes to the website in the future and make it easier to use.

You have the ability to accept or decline cookies by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details. Please remember that turning cookies off may restrict your access to the UF website.

If you have your browser set to disable all cookies then you may not be able to access some parts of the UF website. If your browser is set to prompt you when cookies are being used, you will have to answer "yes" when prompted to gain full access.

8. Changes to this policy:

We reserve the right to change this policy at any time and updated version will be posted on UF websites from time to time. Your continued use of our sites following the posting of changes to this policy will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the terms of the policy that applied at the time the information was collected.

9. Contact Us:

If you would like further information about this policy or you wish to enquire about the data we hold about you, please contact us:

Three60 Limited T/A Ultimate Finish
Unit 1, Brands Hatch Park
Fawkham
Kent
DA3 8PU
United Kingdom
Tel: 44 (0) 1474 873 512
Email: info@theultimatefinish.co.uk

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